MontgomeryCivicPulse
Citizen Portal/Emergency Contacts
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Emergency Contacts

Every number you need in Montgomery — from 911 and MPD non-emergency to city services, mental health crisis lines, and community resources.

Life-Threatening Emergency?

Call 911 immediately. Do not use this website or non-emergency lines when lives are at risk.

911

Primary Contacts

Emergency

Fires, medical emergencies, crimes in progress

911

Call 911 for any life-threatening emergency. Do not use for non-urgent matters — save the line for those who need it most.

MPD Non-Emergency

Non-urgent police matters, suspicious activity reports

(334) 625-2531

For non-urgent police assistance: noise complaints, suspicious activity, minor incidents. Available 24/7.

City Hall

General city services, permits, licensing

(334) 625-2000

Main switchboard for all city departments. Business hours: Mon–Fri 8 AM–5 PM.

Public Works

Potholes, street lights, road maintenance

(334) 625-2090

Report road damage, broken street lights, drainage issues, and infrastructure problems.

Code Enforcement

Property violations, abandoned buildings, zoning

(334) 625-2606

Report abandoned or blighted properties, zoning violations, and code compliance issues.

Mental Health Crisis

24/7 crisis line — mental health emergencies

(334) 279-7830

East Alabama Mental Health — 24/7 crisis counseling. For immediate danger, call 911 first.

Service Hours

911 / MPD Non-Emergency24/7
Mental Health Crisis24/7
City HallMon–Fri 8–5
Public WorksMon–Fri 7–4
Code EnforcementMon–Fri 8–5

Additional Resources

Fire Department (Admin)(334) 625-2440

Non-emergency fire department inquiries and inspections

Animal Control(334) 625-2660

Stray animals, bites, wildlife issues

Water Works Board(334) 206-1600

Water service, billing, outages

Mayor's Office(334) 625-2060

Escalations and city leadership concerns

Montgomery County EMA(334) 832-1320

County-level emergency management and disaster preparedness

montgomeryal.gov

Full city services directory