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Submit a Non-Emergency Report

Report potholes, abandoned properties, broken lights, and other non-urgent issues directly to Montgomery city staff.

Report an Issue

Reports are reviewed by city staff within 2 business days. For emergencies, call 911.

Reports are submitted to City of Montgomery staff. Personal information is used only to follow up on your report and is not shared publicly.

What Happens Next

  1. 1

    Report received

    Your submission is stored and tagged with category, location, and timestamp.

  2. 2

    Staff review (1–2 days)

    City staff triage reports by category and priority. High-visibility issues (street lights, road hazards) are escalated faster.

  3. 3

    Department routing

    Your report is routed to the appropriate department — Public Works, Code Enforcement, or MPD.

  4. 4

    Resolution

    If you provided contact info, you may receive a follow-up. Resolution timelines vary by issue type.

Need Immediate Help?

Emergency911
MPD Non-Emergency(334) 625-2531
City Hall(334) 625-2000